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DELIVERY INFORMATION
We endeavour to despatch all orders the same day if received before 2pm

All Orders receive a despatch email including a parcel tracking number unless your item is a small low value
packet in which case it is despatched 1st Class Standard Post

Orders are delivered either by Royal Mail (up to 1kg) or Parcel Force

All Orders will require a signature on delivery, if nobody is at home we will endeavour to ensure delivery
instructions as provided at the checkout are fulfilled by our courier (we regret this is not guaranteed)

All Orders are despatched or delivered on business days only unless you select our Saturday delivery service

Our Next Day Service is Guaranteed - a full refund of the delivery cost will be provided if your parcel is
not delivered on time due to an error on our part

    Standard UK Mainland Delivery is just 3.95 (1-2 Day Service)
Next Day Delivery is just 6.95 if received by 2pm (Mon - Fri)
Saturday Delivery is 15.00 order by 2pm on Friday at the latest
For UK Non-Mainland and International Delivery please see below
    Please note:  If ordering flowers along with other gifts to the same delivery address they will arrive separately but on the same day as they are hand delivered direct from the recipient's local florist.

We are unable to deliver flowers to an International destination.
 
What happens if nobody is at home...

 

All deliveries are required to receive a signature in order to complete the delivery.  If the recipient is not at home Parcel Force may attempt to deliver again the following business attempt in which case a calling card may not be left on the first delivery attempt.  If, again, the recipient is not at the stated address to receive their parcel on the second delivery attempt, no further attempt will be made to deliver and a calling card will be posted for the recipient, indicating delivery has been attempted and requesting the recipient to contact the depot, through the telephone number on the card, to arrange a more suitable time for delivery or to have the parcel taken to their local Post Office for convenience collection.

Alternatively, Parcel Force or Royal Mail may leave your parcel with a neighbour, and leave a calling card at the recipient's location indicating this has been done, unless otherwise instructed. 

As we send you a tracking number we advise that you track your order and ensure it has been delivered on the expected date.  If you do have access to the email you can login to our website, using your surname and email address to view emails which have been sent to.  If you feel there are any problems please contact us on 0870 609 3448 so that we can help resolve any issues that may have arisen as soon as possible.

Please note:  Smart Gift Solutions advises not to send fresh produce such as salmon or cheese over a weekend, or if you are unsure whether your recipient will be at home on a particular day, as it is not advisable for these items to remain in a depot, unrefrigerated, for any length of time.  We will also not send helium balloon over a weekend.

If you are concerned or have queries not addressed here, please call us now on 0870 609 3448 or email us services@smartgiftsolutions.co.uk

Our guarantee...

We are happy to say we have many thousands of satisfied customers as we recognise and value the trust you've placed in us with your order. Sometimes errors are made or issues arise outside of our control. 
Please let us know as soon as possible. We are committed to providing you with the best service possible.  If we are unable to resolve the problem to your satisfaction, we will refund your purchase and arrange for it's return.
 
Gifts delivered throughout the UK, Highlands and Islands
UK GIFT DELIVERY PRICES

 
 PARCEL FORCE
 DELIVERY SERVICE
1-3 Days Next Day
 Zone 1
 (England & Wales)
3.95 6.95
 Zone 2
 (Highlands &
 Islands)
12.95  n/a
 Zone 3
 (Northern Ireland)
8.95 n/a
 Zone 4
 (Channel Islands)
14.95 n/a
 Zone 5
 (Republic of Ireland)
 International
18.95 n/a

 
Please Note:  Our Standard Delivery Service outside of Zone 1 becomes 3-4 Days
 


If you are sending a gift to the UK but outside of Zone 1 which is lightweight, we may be able to send via Royal Mail for you and save you the courier cost - please call us on 0870 609 3448 before placing your order.

Highlands and Islands Postal Codes


IV1-3, IV4-36, IV40, IV52-54, IV41-49, IV51, IV55-56
KA27, KA28
KW1-3, KW5-14, KW15-17
PA20-49, PA62-77, PA60-61, PA78
PH17-26, PH30-41, PH42-44, PH49-50,
ZE1-3
HS1-9

Isle of Scilly Postal Codes

TR21-25

 

INTERNATIONAL GIFT DELIVERY PRICES

Gifts Delivery to Belgium Gifts to Belgium
18.95
Gifts Delivery to France Gifts to France
18.95
Gifts Delivery to Denmark Gifts to Denmark
18.95
Gifts Delivery to Italy Gifts to Italy
18.95
Gifts Delivery to Germany Gifts to Germany
18.95
Gifts Delivery to Netherlands Gifts to Netherlands
18.95
Gifts Delivered to Switzerland Gifts to Switzerland
39.95
Gifts Delivered to United States Gifts to
United States
39.95
Gifts Delivered to Ireland Gifts to Rebublic
of Ireland
18.95

Please allow up to 3-4 business days for your parcel to be delivered to the above international destinations.

<% End Sub Sub ContentSection %>  

Gifts Delivered to the UK ~ International Gift Delivery Service
 
Gifts and Flowers Delivered to London Gifts and Flowers Delivered to Bournemouth
Gifts and Flowers Delivered to Bristol Gifts and Flowers Delivered to Tunbridge Wells
Gifts and Flowers Delivered to Wales Gifts and Flowers Delivered to Orpington
Gifts and Flowers Delivered to Berkshire Gifts and Flowers Delivered to Wiltshire
Gifts and Flowers Delivered to Kent Gifts and Flowers Delivered to Surrey
Gifts and Flowers Delivered to Canterbury Gifts and Flowers Delivered to Somerset
Gifts and Flowers Delivered to Bath Gifts and Flowers Delivered to Glasgow
Gifts and Flowers Delivered to Brighton Gifts and Flowers Delivered to Liverpool
Gifts and Flowers Delivered to East Sussex Gifts and Flowers Delivered to Edinburgh
Gifts and Flowers Delivered to Exeter Gifts and Flowers Delivered to Peterborough
Gifts and Flowers Delivered to Winchester Gifts and Flowers Delivered to Cambridge
Gifts and Flowers Delivered to Colchester Gifts and Flowers Delivered to Yorkshire
Gifts and Flowers Delivered to Alton Gifts and Flowers Delivered to York
Gifts and Flowers Delivered to Bradford Gifts and Flowers Delivered to Shropshire
Gifts and Flowers Delivered to Bristol Gifts and Flowers Delivered to Portsmouth
Gifts and Flowers Delivered to Coventry Gifts and Flowers Delivered to Cornwall
Gifts and Flowers Delivered to Brighton Gifts and Flowers Delivered to Devon
Gifts and Flowers Delivered to Hull Gifts and Flowers Delivered to Basingstoke
Gifts and Flowers Delivered to Leicester Gifts and Flowers Delivered to Newcastle
Gifts and Flowers Delivered to Belfast Gifts and Flowers Delivered to Birmingham

 

   
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