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Delivery
  
   Our Standard delivery charge is just £3.95.  For all orders over the value of
   £45 it is FREE. Delivery should be expected within 2-3 days from the time you
   placed your order - our daily cut-off time is 2pm.
 
Next Day Delivery...
 

Order by 2pm for next  working day delivery. All orders received after this time will be despatched the
following working day. Our Next Day Delivery Service is just £5.95 and is a guaranteed service. If delivery is not fulfilled, due to an error made on our part, a full refund of the delivery cost will be provided.

Order Tracking...
 

Shortly after your gift has been despatched you will receive a confirmation email which will include your parcel tracking number. This will enable you to login, using your surname and email address, to track your delivery. In most cases we email you to advise when delivery has taken place.

Should you need any assistance with tracking your parcel, please email us.

Delivery Service...
 

All deliveries are made by either Parcel Force or Royal Mail. Deliveries will arrive between normal working hours Monday to Friday - Saturday delivery is available at a charge of £12.95. This is a guaranteed service before noon.
 
All deliveries will require a signature on delivery - why not arrange to deliver to a work address to ensure the recipient is in?
What happens if nobody is at home...
 

All deliveries are required to receive a signature in order to complete the delivery.  If the recipient is not at home Parcel Force may attempt to deliver that same day in which case a card will not be left.  A second attempt at delivery will be made on the following working day.  If, again, the recipient is not at the stated address to receive their parcel, no further attempt will be made to deliver and a card will be posted for the recipient, indicating delivery has been attempted and requesting the recipient to contact the depot, through the telephone number on the card, to arrange a more suitable time for delivery or to have the parcel taken to their local Post Office.

Alternatively, Parcel Force or Royal Mail may leave your parcel with a neighbour, and leave a card at the recipient's location indicating this has been done, unless otherwise instructed. 

Please note:  Smart Gift Solutions advises not to send salmon or cheese over a weekend, or if you are unsure whether your recipient will be at home, as it is not advisable for these items to remain in a depot, unrefrigerated, for this length of time.

We will also not send helium balloons or flowers over a weekend as again, they will not arrive in the best condition and in some cases helium balloons may arrive deflated.

If you are concerned or have queries not addressed here, please call us now on 0870 609 3448 or email us services@smartgiftsolutions.co.uk.  Further information is also available here.
 
Gifts delivered throughout the UK, Highlands and Islands

 


UK DELIVERY PRICES
q
 
 PARCEL FORCE
 DELIVERY SERVICE
2/3 Days Next Day
 Zone 1
 (England & Wales)
FREE £5.95
 Zone 2
 (Highlands and
 Islands)
£9.95  n/a
 Zone 3
 (Northern Ireland)
£9.95 n/a
 Zone 4
 (Channel Islands)
£9.95 n/a
 Zone 5
 (Eire)
£8.95 n/a

 Please Note:  Our Standard Delivery Service outside of Zone 1 becomes 3/4 Days



Zone 1
England, Wales and parts of Scotland, excluding Highlands and Islands. The zone is made up of all postcodes not mentioned in zones 2 and 3
 
Zone 2
The Highlands and Islands of Scotland - Postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE
 
Zone 3
Northern Ireland, Isle of Man and Isles of Scilly - Postcodes BT, IM, TR21-25

Zone 4 and 5
Please note that we classify the Channel Islands and Southern Ireland as International destinations

 

We Deliver to the following European Destinations q

Gifts delivery to Belgium Belgium £14.95
Gifts delivery to Denmark Denmark £14.95
Gifts delivery to France France £14.95
Gifts delivery to Italy Italy £23.95
Gifts delivered to Luxembourg Luxembourg £14.95
Gifts delivery to the Netherlands Netherlands / Holland £14.95
Gifts delivery to Germany Germany £14.95
Gifts delivery to Portugal Portugal £23.95

 The above destinations are available to select at the checkout.  Prices are based on a
 weight of 2.5kg which is our average order weight.  For all other international destinations
 please telephone for a quote, as for all parcels, prices are dependant on weight and
 Customs restrictions, such as alcohol.  Should you be ordering lightweight, small items,
 please call for  quote as delivery may be a lower cost than shown above.


 

 
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t: 0870 609 3448 f: 01892 615445 e:
sales@smartgiftsolutions.co.uk