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Privacy Policy

Here at Smart Gift Solutions we are committed to protecting your personal information. We want our website to be a safe and enjoyable environment for you. Below are just a few points about what information we may collect about you and how we use it.  We will respect your privacy and ensure that all sensitive and personal information provided to us is lawfully processed and held in accordance to the Data Protection Act 1998. Personal / sensitive information is deemed to be any information that identifies a living individual.

Your information
We will control the data you supply and we agree to collect and control this information in accordance with the Data Protection Act 1998. Our contact information can be found on the contact page of our website.  We ask that you provide information to us for the purpose of registering such as your email address and password.  This is for solely for your benefit only so that when you revisit our website you will not need to re-enter your your details when you login to track your order or when you wish to place a repeat order.  We will also use your email address to confirm your order for you and to keep you informed of the progress of your order should any issues arise at any stage of the delivery process.  The information you provide us with such as your billing address and telephone number or used solely for the purposes of sending you your goods which you have purchased via our website, and supply to you and other services you have purchased. We will also use your stored information to send statements or invoices to you if you request them or vouchers should you have purchased any.  We will send you general (non-marketing) commercial communications such as at seasonal times of the year such as Valentine's Day or Mother's Day for promotional offers which are exclusive to all existing customers.

Online Activity
We collect information from your visit to our site. This information is only used to track browsing patterns and cannot be used to identify you personally. When we do collect personal information we will make it clear what it will be used for and what we intend to do with it.

Ab​out Cookies
Cookies are small files that are stored on your computer when you visit a website. The text stored has a variety of uses and in some cases cookies are required for a website to function properly. A cookie may also be used to improve the visitors experience on a website. A good example of this is when you leave a website that you have logged into, then return back to it at a later stage, the cookie may allow you to remain logged in.

The most common use of cookies is for the analysis of browsing patterns to find more detailed information about visitor trends. We use cookies to gather information about your visit, this information is collected in an anonymous form.

Where there is a login process relating to buying products or services from us we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits.

The rules regarding cookies have recently changed, and we have explained below how cookies are used on our website.

Cookie Name Purpose
These cookies are used to collect information about how visitors use our site. We use the information to analyse web traffic throughout our website. This helps us to improve our website and make information easier to find. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited.
assorted others
These cookies are set by, and used by, Facebook. These cookies are used to identify your Facebook account (if you have one) so that when you click on a "Like" button it can associate that action with your specific Facebook account.
Assorted cookies These cookies are set by, and used by, Twitter. These cookies are used to identify your Twitter account (if you have one) so that when you click on a "Tweet" button it can associate that action with your specific Twitter account.

If you would like to opt out of Google Analytics tracking cookies across all websites visit

We will not be held responsible for any breach of security unless this is due to our negligence.

Links on this website
We accept no responsibility for content on web sites linked to from this site. Please let us know of any issues and we will immediately remove any external links from this site.

Your Data
You have the right to ask us not to process your personal data to use for marketing purposes. If we intend to use your data for marketing purposes, such as a newsletter, we will ask for your consent first.

Our Contact Details
If you are concerned about the use of information you enter on our website please call us on 0870 609 3448 or send us an email to

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